This Privacy Policy explains how BFavour ("we", "us", "our") collects, uses and shares your personal information when you visit our website, buy from us, or contact us. By using this website, you agree to the practices described here.
Information we collect
- Order information: your name, shipping and billing address, email address, phone number and the items you buy, when you place an order.
- Payment information: payments are processed securely by our checkout and payment providers. We do not store your full card details.
- Messages: the details you send through our contact form or by email, such as your name, email address, phone number, order number and message.
- Newsletter sign-ups: your name and email address if you choose to join our mailing list.
- Browsing information: information collected automatically through cookies and similar technologies, such as your device, browser, pages viewed and items added to your cart.
How we use your information
- To process, ship and support your orders, including returns and exchanges
- To reply to your questions and requests
- To send you news about products and offers, only if you've signed up — you can unsubscribe at any time using the link in our emails
- To run, secure and improve our website
- To meet our legal, tax and accounting obligations
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the store, and only as needed for them to do so, including:
- Wix, which hosts our website, store, checkout and forms
- Payment processors, to take payment for your order
- Shipping carriers, to deliver your order
We may also disclose information if required by law, or to protect our rights, our customers or others.
Cookies
Our website uses cookies to keep your cart working, remember your preferences, keep the site secure and understand how it's used. You can control or delete cookies through your browser settings, though some parts of the store, such as the cart, may not work without them.
How long we keep it
We keep your information for as long as we need it for the purposes above, including to meet legal, tax and accounting requirements, and then delete it.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails, by emailing favourbenson855@gmail.com. Depending on the state you live in, such as California, you may have additional rights under state privacy laws, including the right to know what personal information we collect and how we use it. We will not treat you differently for exercising your rights.
Security
We take reasonable steps to protect your personal information, and our checkout is handled over secure, encrypted connections. No method of transmission or storage is completely secure, however, so we can't guarantee absolute security.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.
Contact us
Questions about this policy or your information? Email favourbenson855@gmail.com.